As a Solution Consultant, you will map customers’ business processes to business systems/applications, answer their queries, resolve issues and offer advice in improving their solutions. You will continuously develop yourself by acquiring new knowledge within the Novacura targeted customer segments, in relevant or new Novacura and IFS related functionality. You will share your knowledge with both customers and colleagues.
Drive and a wish to learn new things
Attention to details
Excellent communication and cooperation skills
Good ability to analyze and solve issues
Deliver good service with the highest quality
“Can do” attitude
Degree, preferably or relevant professional qualifications
Minimum of 3 years experience in IFS Applications or similar business applications
Solution-oriented mindset, with a passion for technology, business processes and customer support.
Interest in interacting with customers and helping them find solutions as well as suggesting enhancements to improve their processes.
Curiosity and eagerness to learn, a proactive approach and ability to adapt quickly to new processes and procedures.
Fluency in English, written and spoken.
Knowledge of PL/SQL,REST will be an added advantage
What we offer
In this role, you get a variety of work tasks and the possibility to gain knowledge in several areas. You will build a broad competence that is highly valued in many other teams - the career opportunities are many. You will be part of a highly engaged team who collaborates to solve complex support issues, you always get help from your teammates! To further develop your skills, you can access IFS Academy, get certified within your chosen area, as well as taking part in Novacura Academy training sessions.
You will be part of a supporting and fun-loving culture, while you get a global exposure.
Attractive Remuneration Package
Hybrid Work model
Permanent and temporary relocation opportunities
Training & Development
Social & CSR Events
How to apply
If you are the Solution Support Consultant we are seeking – apply today! Selection is done continuously, so don’t miss your chance. For questions regarding the recruitment process, please contact Nirmani Wijesinghe, Talent Acquisition, at email@example.com.
At Novacura we are passionate about solutions that enable our customers to work smarter and faster in their businesses. We work with several business systems and our own unique product - Novacura Flow, a low-code development platform that helps, among others, to extend ERP systems. We are a global organization with close cooperation between our offices in different countries and we have high ambitions to continue to develop and grow in all our markets.
To achieve greatness, we will constantly challenge you to step out of your comfort zone, and we will expect the same from you.
Only our combined strengths will help us reach our goals. We value passion and we expect everyone to contribute with their thoughts and ideas, to be able to constantly create better products and customer relationships.
We believe high performing people need balance in their lives. We offer a challenging working environment but we also think that health and good work-life balance are important.
Freedom AND responsibility
We are a flat organization and we move quickly. You will have freedom to get the job done in the way you think is best. We will therefore hold you responsible for the results you produce – and we want you to do the same with us.
The Novacura culture
At Novacura, we strive to be courageous, to constantly try new things to improve all aspects of the company. We strongly feel that it is better to try and fail than to never try at all. Hence, we encourage new ideas and initiatives and we believe that a great company is built by passionate people - people that are allowed to pursue what they love. And most important, we work together because we like each other.
The Novacura Core Values
At Novacura, we are open minded, brave, professional - and we care!
Novacura is a human-centric IT-company using services and software to streamline and simplify our customers’ business-critical processes and ERP platforms. We’re passionate about creating solutions that enable our customers to work smarter and faster in their businesses.
Novacura is privately held and has offices in ten countries including Sweden, Germany, Poland, Sri Lanka, Norway and the USA. We have appx. 180 experienced employees and are headquartered in Gothenburg, Sweden.
We strongly believe in working with individuals who love what they do, and we aim to create an environment where our employees feel both confident and comfortable. We believe that when you get the space to do what you do best, the result will be something out of the ordinary.
Consulting and Services·Colombo
Solution Consultant - IFS Finance/SCM/EAM
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