Systems Engineer/Senior Systems Engineer

Join Novacura and help drive digitalization at some of the world’s strongest brands. You will work in a role that spans business processes, customer experiences and technology in a company with a unique global position. 

Systems Engineer is a key part of the Novacura Cloud Operations team and is responsible for installing, operating, and maintaining the Novacura Software as a service cloud infrastructure. This starts with on-boarding new customers infrastructure and providing system consulting expertise of server architecture, cloud network options and fail-over infrastructure. The senior technician will help standardize recommendations for both cloud and on-premise installations. They will be responsible for Maintaining and overseeing the customers technology by pro-actively monitoring the SaaS application health/performance, escalating service issues including performance degradation and other service issues. 

Who are we looking for?

We are looking for people with a passion for technology, business processes and customer experiences. Novacura is a fast-growing company, so it’s important that you're able to embrace change. You also need to be able to communicate and collaborate with other people at various levels.

To be successful in this role you need:

  • Drive and a wish to learn new things 
  • Detail oriented and strong organizational skills
  • Excellent communication and cooperation skills 
  • Analytical thinking and complex problem solving
  • Deliver good service with the highest quality 
  • “Can do” attitude 

Required qualifications and skills

  • Degree, preferably or relevant professional qualifications
  • Minimum of 5 years experience in Network and Cloud Operations
  • Infrastructure, experienced with highly available fault tolerant system
  • Redundancy / Fail Over
  • Disaster Recovery
  • Deep understanding of Microsoft .Net Web Apps
  • IIS deployment options & Application Pools
  • Configuration and logging options
  • Securing implementation using Web Application Firewalls, tunnels, proxies, etc.
  • Deep understanding of Windows Server OS, backups, fire-walling, diagnostics etc
  • Application level Encryption & Certificates
  • Documenting processes and finding

You will be responsible for;

  • Cloud infrastructure process (Cloud / Hosted / On-Prem)
    • Provide standard process documentation and collaborate with Solution architect on infrastructure related processes.
  •  Cloud Onboarding/Offboarding – Deployment and upgrade (Cloud / Hosted / On-Prem)
    • Ensure standardized build process / pipeline is in place for the company as a whole.
    • Perform Deployment and Upgrades in cloud and hosted environments
    • Support customer Deployment (if needed - Billable support)
    •  Owner of Environments Ticket Queue / Alert Escalation
  • Monitoring Infrastructure
    • Ensure proper disaster recovery features are in place
    • Monitor service degradation and proactively ensure proper performance of environments 
  • Infrastructure Services/Incidents
    • Performance Testing and Scaling Environments
    • Performance Testing and Scaling Databases (SQL Server initially)
    • Database Tuning (Index, storage, infrastructure etc)
    • Security Testing
    • Technical Support of Infrastructure knowledge to Novacura employees, partners, sales and customers. 
    •  Response to Infrastructure incidents within proper SLA

About Novacura 

Novacura is a human-centric IT-company using services and software to streamline and simplify our customers’ business-critical processes and ERP platforms. We’re passionate about creating solutions that enable our customers to work smarter and faster in their businesses. 

Novacura is privately held and has offices in ten countries including Sweden, Germany, Poland, Norway ,USA and Sri Lanka. We have appx. 150 experienced employees and are headquartered in Gothenburg, Sweden. 

Novacura is recognized as one of the fastest-growing companies in Sweden, with a 438% growth between 2014 and 2019. 

We strongly believe in working with individuals who love what they do, and we aim to create an environment where our employees feel both confident and comfortable. We believe that when you get the space to do what you do best, the result will be something out of the ordinary. 

We can offer you a significant role in an innovative and fast-growing company with unique products at the forefront of technology, and we provide you with the opportunity to deliver real value to the customer. We offer competitive benefits, necessary tools, compensation after competence, and good coffee. 

Apply

If you recognize yourself in this description, apply today. Selection is done continuously so don’t miss your chance. 

Apply by clicking the button below. 

We have made our choice of media and therefore avoid contact with staffing and recruitment companies as well as sellers of additional advertisements. 

Or, know someone who would be a perfect fit? Let them know!

Colombo

Marino Mall
00300 Colombo Directions info@novacura.com View page

What can Novacura offer you?

​Every member of our team is important. To be able to grow together we depend on your experience and competence.

We offer a competitive compensation package with comprehensive health and insurance benefits, work-life balance, and a challenging role. And we will of course provide you with the tools you need to produce great results. 

We also offer a positive working environment, including:

  • Personal development

    To achieve greatness, we will constantly challenge you to step out of your comfort zone, and we will expect the same from you.

  • Positive environment

    Only our combined strengths will help us reach our goals. We value passion and we expect everyone to contribute with their thoughts and ideas, to be able to constantly create better products and customer relationships.

  • Work-life balance

    We believe high performing people need balance in their lives. We offer a challenging working environment but we also think that health and good work-life balance are important.

  • Freedom AND responsibility

    We are a flat organization and we move quickly. You will have freedom to get the job done in the way you think is best. We will therefore hold you responsible for the results you produce – and we want you to do the same with us.

The Novacura culture

At Novacura, we strive to be courageous, to constantly try new things to improve all aspects of the company. We strongly feel that it is better to try and fail than to never try at all. Hence, we encourage new ideas and initiatives and we believe that a great company is built by passionate people - people that are allowed to pursue what they love.​ And most important, we work together because we like each other. 

Already working at Novacura?

Let’s recruit together and find your next colleague.

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