Who are we?
The Customer Success department is a specialist team focusing on ensuring Customer Satisfaction for existing customers by delivering high quality services with Product Support, Training, Product Updates and Operational Services.
What is our purpose at Novacura?Our purpose is to ensure that all our customers are realizing the full value of the Novacura Flow product and always keeps up to date with the latest product updates and services.
We do this via proactive engagement, training services and excellent product support delivered by our experienced team. The overall purpose is to build strong, long-term relationships with customers by helping them achieve success using Novacura’s products and services, in short: Realizing Customer Success!